Shopping
What Shipping Methods Are Available?
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Thanks for shopping at verticallife.nl orders will be shipped in 5 working days. (within 30 days according to Dutch regulations).We use partner PostNL for further shipping details:and general conditionsĀ POSTNL:
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Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
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Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Payment
What Payment Methods Are Accepted?
Paypal SEPA IDEAL etc are provided by Mollie
Is Buying On-Line Safe?
Paypal has buyers protection included. Other payments methodes my very
Orders & Returns
How do I place an Order?
when you payed your order through the Cart you order will be confirmed and shipped.
How Can I Cancel Or Change My Order?
email to: info@verticallife.nl
Do I need an account to place an order?
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How Do I Track My Order?
You will receive a shipment confirmation when your products left.
How Can I Return a Product?
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.