Thanks for shopping at vertical life.nl orders will be shipped in 5 working days. (within 30 days according to Dutch regulations).
The client is responsible for correct shipping details. If the details are not complete or incorrect we will try to contact you.
If the provided contact details ar incorrect we don’t take responsibility for non delivery.
If you are not entirely satisfied with your purchase, we’re here to help.
We use partner FEDEX, PostNL and DPD for further shipping details:and general conditions POSTNL:
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition as you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Contact details: